Expert support and guidance from the Steplab team to help you succeed

News|5th November 2025

Alex Gingell

PD Specialist - Steplab

We offer all our partner schools and users comprehensive support to implement a PD programme that really works for their context. In this article, we explore the support available from the Steplab team.

When you join Steplab, you’re not just getting access to a platform, you’re joining a global community of professionals who care deeply about making professional development (PD) work in real schools, with real challenges, for real teachers and their students.

We know how hard it is to keep PD high on the agenda when there are a hundred other priorities competing for attention. That’s why we’ve built our support to do one simple thing: help you succeed.


Here’s what that looks like in practice:

Setup guide - A simple, step-by-step checklist that takes the stress out of getting started. From adding staff to launching PD, everything is laid out clearly so you can hit the ground running. 

Implementation Roadmap - A step-by-step framework to help you design, launch and embed a high-impact PD programme in your school.

Daily Masterclasses - Small, supportive online sessions with one of our PD Specialists (all former school and trust leaders) available every day. Whether you want top tips for maximising the power of the platform, or some time to talk through and refine your implementation plan, we’re there.

Live Chat (bottom right of your Steplab homepage) - Real PD Specialists (not bots!) available 9-5 UK time to answer your questions instantly. 

Knowledge base - Step-by-step answers to common questions so you can quickly find the answers you need, whenever you need them.

Hub schools - Partner schools with thriving PD programmes that you can visit, free of charge. See effective practice in action, gain fresh insights, and bring proven ideas back to your own setting.

Case studies - Can’t make a hub visit? Explore honest accounts from other schools’ journeys, with clear lessons on what’s worked and why.

Online training webinars - A growing bank of on-demand webinars covering everything from building a feedback culture to making data work for you.

Courses - Bite-sized online training, including the Coaching Skills Builder, designed for leaders to build into whole-school training, and flexible enough for individuals to complete at a pace that works for them. 

In-school training resources - Customisable materials that make it easy to run your own training sessions. Choose a session, adapt it to your context, and use our guidance videos to deliver high-quality PD whenever it’s needed.

Steplab Institute - Face-to-face training through our PD Leadership and Instructional Coaching Intensives, plus the Certificate in Coaching Leadership. Each programme is designed to give you the space, skills and confidence to lead PD that makes a lasting difference.


And beyond all of that, you’ll find us in your corner. Our team is made up of former school leaders who’ve been where you are. We’ll listen, we’ll share what’s worked elsewhere, and we’ll do everything we can to help you build PD that genuinely improves teaching and learning in your school.

Because here’s the truth: we care about what happens after you log in. We care about how Steplab feels in your staffroom, how it shapes your professional development offer, and how it helps your teachers develop.

So, why not take the next step today? Whether that’s joining a Masterclass, booking a hub visit, or dropping us a quick message in the chat, we’d love to hear from you.

Book a Steplab demo

→ See first-hand how Steplab can transform PD in your school or trust.

A member of our experienced team is ready to show you how Steplab works with a short, no-obligation demo.

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Any questions before you book? Check out our FAQs or get in touch.

Continuous school improvement